Your car is ready when you need it.
Check-in & check-out from your smartphone.
Peace of mind on the road, when you need it.
Cancel up until 24 hours of your trip date.
Our vehicles are regularly maintained and serviced to ensure they are in top condition and ready to go when you are.
We offer a wide range of vehicles to choose from, so you can find the perfect fit for your needs. Plus, we have multiple rental locations, making it convenient for you to pick up and drop off your rental.
We offer 24/7 roadside assistance and comprehensive protection coverage, so you can enjoy your journey with confidence.
To book a car on AURA, you must be 21 years old or older, have a valid driver’s license, and get approved to drive on AURA. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. Please note, if you are younger than 25 you may be charged a young driver fee.
No. All rentals have a strict no-smoking policy. Smoking in the vehicle will result in a smoking and cleaning fee as well as potentially losing the ability to rent from AURA in the future.
Yes, multiple guests can drive the car you book with AURA, as long as they are all approved to drive. The primary driver (whoever booked the car) can add additional drivers for an additional fee(s) or additional charges. Only the primary driver can request to add drivers. We encourage you to request to add additional drivers before your trip starts.
Have your additional driver(s) information ready to submit when creating the reservation. All drivers must have a valid driver’s license and meet the age requirements for the car you’ve booked.
You can cancel and get a full refund up to 24 hours before your trip starts. If you cancel within the 24 hour window, you will be charged 50% of the trip total.
If there’s an emergency or an issue with the car, call our support team at (972) 972-4193. For 24 hour support call our emergency roadside assistance provider. We’ll make sure you’re safe, then help you get back on your way.
No, unfortunately, at this time this is not a service AURA offers.
We offer flexible reservation categories that can offer great deals when booking your reservation.Â
Under AURA’s cleaning policy, AURA teammembers are required to clean and disinfect vehicles thoroughly before every trip, so you can feel safe and comfortable behind the wheel.
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